Sheraton Mexico City Maria Isabel Hotel

ex. Sheraton Maria Isabel Hotel and Towers

Paseo De La Reforma 325, Mexico City, Mexico, 06500show map
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Rooms and Guests
2Guests1room
Highlights
TripAdvisor Traveler Rating
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67of 322 hotels in Mexico City
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

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Overview

Sheraton Maria Isabel Hotel is a 5-star property featuring parking, a beauty salon and a luggage storage. Featuring luxurious architecture, the hotel occupies a 19-story building opened in 1962.

Due to a good location of Sheraton Maria Isabel Hotel, guests have direct access to Mexico City Museum, which is 3.7 km away. The property is neighboring entertainment venues, restaurants and bars as well as Revolution Monument, which is around 20 minutes` walk.

The comfortable hotel offers easy access to embassies and government offices.

The hotel lies close to Sevilla underground station. Due to its location 15 km from Benito Juarez International airport, fast access to the Sheraton Maria Isabel Hotel is provided.

Rooms

This property has 755 quiet guestrooms including deluxe business one-bedroom king suite, classic flat and deluxe business king room that are appointed with a private safe, flat-screen TV, a sitting area, a writing table and a wardrobe. Sheraton Maria Isabel Hotel offers rooms with city view. They also include bathrooms with a shower, a hairdryer and guest toiletries.

Eat & Drink

The on-site award-winning restaurant tempts guests with Italian dishes. Guests can quench their thirst at Lobby bar with a favorite drink. The property is located near a metro station, about 50 meters from Manhattan Deli and Champs Elysees serving a wide selection of dishes.

The hotel offers a buffet breakfast at the price of USD 18 per person per night. 

Services

Multilingual staff provides guests with car service, 24-hour security and ironing service.

Relax

On-site leisure facilities include a swimming pool, a ballroom and a tennis court. Such fitness options as a gym and a fitness centre are available on site.

Internet

Wireless internet is available in the hotel rooms at USD 15 per day.

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at USD 15 per day.

Year renovated:   2006.  Number of floors:   19.  Number of rooms:   756.

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Facilities
Paid Wi-Fi

USD 15 per day

Parking

USD 15 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Rooftop pool

Sports & Fitness

  • Fitness centre
  • Tennis court

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services

Dining

  • Restaurant buffet
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Rooftop pool
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi

Room view

  • City view
  • Street view

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchenette
  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREE
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Mexican Stock ExchangeMexican Stock Exchange1000 ft
Museo Casa de CarranzaMuseo Casa de Carranza1700 ft
Reforma 222Reforma 2221700 ft
Estela de LuzEstela de Luz3300 ft
Plaza Las EstrellasPlaza Las Estrellas3300 ft
InsurgentesInsurgentes2000 ft
SevillaSevilla2300 ft
SevillaSevilla2300 ft
United States EmbassyUnited States Embassy400 ft
Zona RosaZona Rosa1600 ft Mexico CityMexico
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Manhattan DeliManhattan Deli200 ftPaseo de la Reforma 325
Les MoustachesLes Moustaches800 ftRio Sena 88
Champs ElyseesChamps Elysees500 ftPaseo de La Reforma 316
Fiebre de MaltaFiebre de Malta700 ftRio Lerma 156
Quincho ArgentinoQuincho Argentino700 ftRio Lerma, 159
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Revolution MonumentRevolution Monument1.0 mi
Metropolitan Cathedral of Mexico CityMetropolitan Cathedral of Mexico City2.2 mi
Museum of Modern Art.Museum of Modern Art.4600 ft
Castillo de ChapultepecCastillo de Chapultepec1.1 mi
Central AlamedaCentral Alameda1.6 mi
AllendeAllende2.0 mi
GaribaldiGaribaldi2.1 mi
LagunillaLagunilla2.5 mi
TepitoTepito3.0 mi
Chapultepec CastleChapultepec Castle1.1 miPrimera Seccion del Bosque de Chapultepec
Mixcoac Mixcoac 4.1 miZona de la DelegaciA3n Miguel Hidalgo
San AngelSan Angel6.0 mi Mexico CityMexico
KidZania Santa Fe KidZania Santa Fe 8.4 miCentro Santa Fe Vasco de Quiroga #3800, Antigua Mina la Totoloapan
KidZania CuicuilcoKidZania Cuicuilco9.1 miInsurgentes Sur 3500
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Getting around
Airports
Licenciado Adolfo Lopez Mateos International (TLC)26.8 mi
Underground
Insurgentes2300 ft
Sevilla2700 ft
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Reviews
7.8
FabulousBased on  278  reviews

Rating by category:

7.7
Rooms
8.9
Service
9.3
Location
  • 10.0
    Exclusive

    The staff was terrific! They had helpful ideas for every request. I have stayed at two other luxury hotels in Mexico City and had uniformly rude experiences from totally aloof staff. The Sheraton showed me that luxury in Mexico City does not equate with rudeness. My wife and I will definitely stay here when we come to Mexico City.

    Room doors are not as soundproof as they might be but only an occasional issue when late arriving airline flight crews aren't as quiet as they might be.

  • 10.0
    Exclusive

    Unbelievable service in every aspect. I also received an unsolicited triple upgrade and Butler Service for my stay. Everyone of the hotel staff went above and beyond to make me feel welcome. Simply loved it.

  • 9.2
    Superb

    Breakfast was great! Best one in town, I love the attention of the staff, I would recommend to anyone to stay in this hotel, it was good for a small vacation.

    the carpet had some stains, and the charges for the use of laundry was crazy, more than the USA. they charges us $216.00 for 4 jean, 4 shirts couple of underware. crazy... I have never pay that much in my life.

  • 10.0
    Exclusive

    Beautiful hotel with tons of fresh flowers everywhere and marbled floors. Staff extremely polite and knowledgeable. Great lovation

    Internet in room is $16/day.

  • 6.2
    Good

    They charged me the two nights i stayed in advanced. The restaurant they recomended me wasn't good. Te painting of the lavatory and bathtub wasn't in good conditions

  • 5.0
    Guest rating

    Location

    Service very slow,room and bathroom not clean

  • 6.6
    Good

    Excellent location on the main avenue. Refreshing pool on the 19th floor.

    Staff was adding tips on our bill after we signed it.

  • 7.0
    Very good

    location was perfect, also the facilities in the hotel.

    the rooms need renovation, it was definitely not up to 5 star hotel standards, my mini bar was completely empty.

  • 7.0
    Very good

    The staff were gracious and helpful, room was spacious and clean

    The pool closed too early,7pm. The air conditioning was poor, the refrigerator was tepid, not even cool, and wasn't fixed as I requested, ditto the air conditioning.

  • 10.0
    Exclusive

    I like the hospitality of all the hotel staffs.

    Only one problem we had was the lift. Two of three lifts were not in function because of the maintenance.

  • 7.8
    Fabulous

    Great location. Good rooms. Great breakfast. Very good value for money.

    Decor is a bit dated and tired, like a lot of older Sheratons are, but really not bad.

  • 8.8
    Superb

    Sushi bar

    Spa closed in the weekend to early

  • 7.8
    Fabulous

    Friendly and helpful staff

    Room needs an up to date: floor and curtains not in very good shape.

  • 7.4
    Very good

    Good location! Friendly reception, 30 minutes free Internet in lobby. Skype works, with minor voice quality issue

    Very old and wearied interior. Smells like old. Possibly 20 years ago it was great and modern ... Had no any water at 6am. After some hour got brown water (rust) coming, but did not manage to take shower because in a hour it was still brown.

  • 7.8
    Fabulous

    the staff were very nice and the room was pretty clean and comfortable.

    my friend and i got a really bad stomach pain from the breakfast we ate there and spent two days in the bathroom....

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Highlights
TripAdvisor Traveler Rating
read all 1724 verified reviews
TripAdvisor Traveler Rating
67of 322 hotels in Mexico City
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREE
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Licenciado Adolfo Lopez Mateos International (TLC)26.8 mi
Underground
Insurgentes2300 ft
Sevilla2700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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